Privacy and Cookie Policy

ICICI Bank is strongly committed to protecting the privacy of their visitors and has taken all necessary and reasonable measures to protect the confidentiality of the visitor’s information and its transmission through the world wide web and it shall not be held liable for disclosure of information when in accordance with this Privacy and Cookie Policy or Terms of Use for TradeEmerge platform (“Platform”).

Collecting information from you:

ICICI Bank will collect and use the personal data you provide through application forms, our platform, face-to-face and electronic communication (including telephone conversations), etc. in order to provide our services to you.

The kind of information we collect and use about you include:

Personal details such as name, address, Company name, PAN, email address and phone numbers;

Third Party links:

On the Platform there are links leading to other third party websites who may collect and store your personal data. This Privacy and Cookie Policy does not extend to those websites. We, therefore, would recommend you to read the data safeguarding policies of these websites.

Storage and Security:

All information you provide to us is stored in our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping such password confidential. We ask you not to share your password with anyone.

ICICI Bank takes the security of your personal data seriously. We have put in place appropriate technical and organizational security measures to protect your personal data and to prevent your personal information from being accidentally lost, used or accessed in an unauthorized manner, altered or disclosed. These precautions include for example the transfer of all data entered into our internet presence using SSL encryption (128 bit) or the use of a mandatory authentication mechanisms for access to your account. Server level validations are in place to ensure no malicious inputs / parameters are injected, making visitor’s transition to third party website safe and secured.

Purposes of collection of data:

Specifically, we and our other group companies may use your information for the following purposes:

• To on-board you as a user;
• To provide our services to you;
• To protect our business interests and to develop our business strategies;
• To share your information relevant tax authorities, Reserve Bank of India and other government/ regulatory authorities, credit reference agencies, fraud prevention agencies;
• To contact you, by post, phone, text, email and other digital methods;
• To share your information with alliance partners and service providers who may contact you to provide services listed on the Platform.
• To share your information with our service providers, agents and consultants (who may contact you for various reasons) to enable us to provide better services to you and improve the Platform.

Disclosure of personal data:

We may share your data with the following parties for the purposes mentioned above:

• Group companies and affiliates, agents, auditors or consultants;
• Alliance partners and service providers whose services are listed on the Platform;
• Relevant tax authorities, Reserve Bank of India and other government/ regulatory authorities, credit reference agencies, fraud prevention agencies.
• Our service providers, agents and consultants engaged to enable us to provide better services to you and improve the Platform.

Retention and disposal of data:

We will keep the information we collect about you on our systems or with third parties for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. or as required to comply with any legal obligations to which we are subject.

Marketing Information:

We and other members of our group may use your information from time to time to inform you by letter, telephone, text (or similar) messages, email or other electronic means, about similar or other services which may be of interest to you or them.

You may opt out of marketing at any time using Do Not Call- https://www.icicibank.com/do-not-call.page?

Cookie policy:

This Platform uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies that are text files containing small amounts of information {this does not include personal sensitive information} which are downloaded to your device when you visit a website in order to provide a personalised browsing experience. Cookies do lots of different jobs, like allowing users to navigate between pages efficiently, remembering their preferences, and generally improving their browsing experience. These cookies collect information analytics about how users use a website, for instance often visited pages. All information collected by third party cookies is aggregated and therefore anonymous. By using the Platform the visitors agree that these types of cookies can be placed on his/her device. Visitor is free to disable/delete these cookies by changing his/her web browser settings. ICICI Bank is not responsible for cookies placed in the device of the visitor by any other website and information collected thereto.

The visitor authorises ICICI Bank to exchange, share, part with all information related to the details and transaction history of the visitor to its affiliates / other banks / financial institutions / credit bureaus / agencies/participation in any telecommunication or electronic clearing network as may be required by law, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold ICICI Bank liable for use or disclosure of this Information.

Changes to this Privacy and Cookie Policy:

The content or services mentioned on the Platform may be changed in future and consequently we reserve the right to update this Privacy and Cookie Policy at any time. Any changes we may make to this Privacy and Cookie Policy in the future will be posted on this page and where appropriate, notified to you by email. We recommend that you re-visit this page regularly and inform us if you do not agree to any term mentioned here.